Job Description

We have an outstanding Contract to Hire position for an Teller/MSR to join a leading Company located in the Sugar Land, TX surrounding area.

Job Responsibilities: 

• Greet and welcome members and visitors to the credit union in a professional manner.  Provideprompt, efficient, and accurate service in the processing of transactions.
• Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records. 
•  Cash share drafts/checks and process withdrawals; payout money after verification ofsignatures and member balance.
• Receive mortgage, consumer loan, and other payments and ensure the payments match balances due. 
• Enter payments into computer. 
• Generate member receipts. 
• Places hold on accounts for uncollected funds.
• Count, check, and package coins and currency. 
• Balance cash drawer at the end of the shift and compares totalled amounts tocomputer-generated proof sheet.Reportany discrepancies to the supervisor as necessary. 
• Ensure that theteller station is properly stockedwith forms, supplies, etc.
• Report malfunctions of teller terminals and other equipment used at the teller station.
• Check night depository bags and record proper information on the credit union's forms .
• Respond to member requests, concerns, and questions as they are presented i.e.email, phone calls, walk-ins, member relationship software, call center tickets, etc. ina professional and timely manner.
•  Assist members with their plastic card relatedissues includingmailing cards, if necessary.
• Open new accounts and service existing accounts.Setup new account files and provide members with all necessary information for membership. 
• Ensure compliance with policies andprocedures, rules and regulations including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Controls.
• Promote and explain other credit unionservices such as consumer and mortgage loans, lRAs, certificates, and money orders based on member needs. 
• Perform account maintenance on member accounts when requested, with proper documentation/authorization.
• Answer telephones; provide members with information as requested.
• Ensure propriety and confidentiality of members' information. 
• Other duties as assigned.

Basic Hiring Criteria: 

• Minimum2 years of customer service with a financial institution required.
• Previous cash handling experience required.

Job Tags

Similar Jobs