Service Desk /Help Desk Technician Job at Two95 International Inc., Cherry Hill, NJ

UVVUMW1STzlFdnplLzRvVk1qSlh0T1JX
  • Two95 International Inc.
  • Cherry Hill, NJ

Job Description

Service Desk /Help Desk Technician

Type: 6 months to Hire

Location: Cherry Hill, NJ

Responsibilities:

•Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.

•When necessary provide on-site support.

•Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.

•Troubleshoot and resolve system hardware and software problems.

•Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.

•Document processes and procedures as required.

•Manage and maintain our customers’ networks.

•Required to be part of the on call schedule.

•Performs other duties and responsibilities as assigned by the MSP Manager.

Required Skills:

•3 years related work experience or BS in Information Systems or related field.

•Must exhibit a clear, friendly, professional phone manner.

•Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.

•Able to handle multiple projects and assignments with attention to detail.

•Microsoft Windows Desktop Operating Systems

•Windows Server, Active Directory, Group Policy, Mac OSX, SonicWall Routers.

•VMWare and Microsoft Hyper-V Hypervisors

•Must have transportation

•Must be able to physically lift and move computer equipment

Job Tags

Full time, Work experience placement, Remote job,

Similar Jobs

IHOP

Waiter/Waitress Job at IHOP

Main Responsibilities of a Waiter/Waitress: Taking orders and delivering food and beverages. Helping guests with menu recommendations. Providing exceptional customer experience. Waiter/Waitress Job Description: Our restaurant is looking for a waiter/waitress... 

Royal Caribbean Cruises, Inc.

Cruise Sales Associate Job at Royal Caribbean Cruises, Inc.

Cruise Sales AssociateOur Cruise Sales Associates drive sales, ratings, andmonthly revenue targets. You will also assist with general hotel operations tocreate exceptional experiences for guests. To join us, you must have excellentcustomer service and can establish... 

Dental Metrics Maven

Pediatric Dentist/Pedodontist Job at Dental Metrics Maven

 ...Specialty: Pediatric Dentist / Pedodontist Location: Dallas/Ft. Worth Metroplex Job Type: Full-time My client is a dentist-owned, growing, family-oriented, multi-disciplinary private dental practice that has been serving the Dallas-Fort Worth metroplex for... 

Adelphi Medical Staffing

Anesthesiologist Job at Adelphi Medical Staffing

Job Quick Facts: Specialty: Anesthesiology Job Type: Locum Tenens Facility Location: Olympia WA Service Setting: Inpatient Reason For Coverage: Supplemental Coverage Period: Jul 29 Sep 29 2024 Coverage Type: Clinical Call Shifts needed to be ...

Trudo Realty

Real Estate Leasing Agent Job at Trudo Realty

 ...Even in these difficult times, the demand for professional real estate services hasn't waned. Trudo Realty is growing faster than ever...  ...leads to our team. Combined with our long-term relationship development model and individual team members' lead generation, we have an...