Job Description

Position Overview

Ranger Station is a leading candle and manufacturing company, renowned for high-quality, nature-inspired candles. We are seeking a Flagship Store Director who will manage our flagship store in Nashville including the internal team and close-knit 12S community, as well as assist in opening additional stores. 

Sales Performance and Operations Management

• Drive sales to meet budget objectives while ensuring operational integrity and profitability.
• Analyze monthly store performance and competitor trends comprehensively.
• Lead sales efforts by consistently engaging with customers on the sales floor and ensuring top-notch service
• Manage stock levels to maximize full price selling and alignment with new product launches.
• Train associates on product knowledge and brand strategy.

Performance, Talent Management, and Client Development

• Oversee performance check-ins and establish goals for all employees.
• Create action plans and development paths for team members.
• Recruit, retain, and develop a high-performing team.
• Ensure consistent onboarding experience for new hires.
• Manage staff scheduling to drive sales and elevate customer service.
• Implement top client strategy to retain and develop high-potential clients.
• Stay informed on competitors, fashion trends, and industry innovations.

Store Expansion

• Assist in opening new stores by obtaining necessary permits and coordinating store build-outs.
• Develop and execute comprehensive launch plans for new store openings, including staffing, marketing, and promotional activities.
• Provide ongoing support and guidance to new store managers to ensure successful operation and integration into the company's retail network.

Key Requirements

• Minimum of 2 years of sales management experience in retail, luxury retail, or service-related industry
• Bachelor’s Degree in a related field is preferred
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
• Ability to manage competing priorities in a fast-paced environment
• Industry awareness and strong business acumen
• Strong verbal and written communication skills and excellent organizational skills
• Passion for the fragrance industry
• Flexibility to work a retail schedule which will include evenings, weekends, and holidays.

Job Tags

Holiday work, Full time, Afternoon shift,

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