Job Description

Hospitality Confidential is pleased to present an exciting new Director of Operations to oversee operations for two brewery/restaurants located in downtown Medford and downtown Klamath Falls, Oregon! It’s the kind of place where craft beer flows, the food is delicious, and the atmosphere is always buzzing. Whether you’re kicking back on their sunny patio with friends, enjoying a pint of their latest brew, or diving into a juicy burger or pizza, there’s something for everyone. It’s more than just a brewery—it’s a lively community hub where good times, great beer, and local events come together to create the perfect hangout spot.

As a crucial member of the team, you’ll oversee day-to-day operations across both locations, working closely with managing partners and management to drive long-term success! Our client is looking for someone that is not just a great leader, but a true team player with a hands-on approach and a keen eye for detail. If you’re ready to take on a challenging and rewarding position with the chance to make a real impact, we’d love to talk to you!

What You’ll Do:

• Oversee on-site management teams and assist with day-to-day operations while working toward long-term business goals
• Serve as the communication link between the Managing Partners and the Management teams at both locations, ensuring an effective flow of information in all directions
• Recruit, train, and supervise a team of leaders (General Managers, Kitchen Leads)
• Coach and provide ongoing development of leaders
• Work with managing partners to determine areas for improvement, and develop and implement actionable plans with managers
• Assist with accounting, payroll and management team coverage
• Develop, advise, and assist management teams on purchasing, receiving, and inventory procedures
• Help develop and implement SOPs for adhering to all food, safety and sanitation regulations
• Foster a dynamic and inclusive company culture that encourages teamwork and high morale
• Ensure consistent adherence to all company policies and procedures
• Collaborate with the marketing team
• Coordinate with maintenance and repair services as needed
• Oversee the integration of brewing operations with the restaurant to ensure seamless service and product quality
• Travel regionally within Southern Oregon on a weekly basis

Who You Are:

• An approachable and emotionally intelligent leader who is able to motivate, manage, and develop a large and diverse team
• A self-starter who is results-oriented and who appreciates and takes initiative on both the essential details and the bigger picture
• An enthusiastic team player with a roll up your sleeves attitude
• A time management professional with the ability to prioritize and organize work assignments, have timely follow up and execution
• An effective communicator with owners, management teams, FOH and BOH staff

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred
• Minimum of 3-5 years of experience in restaurant management, preferably in a high-volume, casual dining environment
• Proven track record of managing multiple locations is a plus
• Strong leadership, communication, and organizational background
• Ability to work flexible hours, including nights, weekends, and holidays
• Passion for local food and independent craft beer

Compensation & Benefits:

• $85K - $95K
• Medical/dental/vision insurance reimbursement
• OregonSaves retirement
• 2 weeks PTO
• Company discounts

Our client is proud to be an Equal Opportunity Employer. They do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

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